Jul
21
2009

iPhone 1 month on – Part One

Four weeks ago, on the same day, the Nokia N97 and Apple iPhone 3GS were launched. I went out that day to buy one of them. In Part One I describe why I chose iPhone, and in Part Two what I think 4 weeks on.

iphones

Being a former Mac advocate, I knew that the iPhone would be exceptionally good when it was announced in 2007. However the fact the original was only 2G (GSM/GPRS) meant it was no-go for me; fine for the US market which tends to lag behind Europe in terms of cellphone progress, but not for a regular 3G user like me. Then the iPhone 3G was launched but still fell short missing 3 big features – 1) no MMS, 2) a terrible camera and 3) no video-calling. Last month the 3GS with iPhone OS 3.0 was announced, fixing 2 out of the 3 barriers. For me, it was now a competitor.

However, I’ve also been a staunch advocate of Nokia’s outstanding implementation of Symbian; an operating system built from the ground up for smartphones. The solid foundations of a power efficient, multi-tasking OS coupled with Nokia’s excellent user interface and hardware design made phones like the N95 a phenomenally flexible, powerful and successful handset.

Having waited 6 months for Nokia to release their replacement flagship, the N97, I was split 70%/30% between the N97 and iPhone. Functionally, the N97 is superior and would almost certainly win. On the day they were released, I went to the Nokia and O2 shops to try them out. First, I used the N97 for about an hour. My observations in that time:

  • Nokia N97

    Nokia N97

    Beautiful design. The slide-out keyboard mechanism is perfection, although the angle of the screen can make it a little awkward to type.

  • The screen is bright, sharp and clear. But the resistive touch-screen technology feels old-tech, requiring pressure for it to sense you. The stylus accessory they provide you with almost seems like an admission that the touch screen isn’t ideal.
  • The User Intarface is a clear enhancement of the N95, and a natural evolution of Symbian S60. However it’s inconsistent, requiring single taps in some places and double taps elsewhere, some places have scroll bars others you just drag the content. Animations and transitions are nowhere near as smooth as the promotional videos – the CPU is clearly underpowered. These inconsistencies make me think they were retro-fitted to compete with iPhone’s interface, but it leaves it feeling unfinished.
  • The camera, like the N95 is excellent. The lens cover is back, thankfully, after being removed in the N95-8GB and it benefits from an extra flash/video LED.

In summary, the N97 is extremely functional; it does everything under the sun. But – and here’s the catch – it doesn’t do it easily. I left feeling a little frustrated that Nokia had done a good enough job, but not the revolution the N97 needs to compete with iPhone.

Walking into O2, I didn’t want to like the iPhone 3GS. Firstly, the iPhone is a closely controlled platform; while there are many Apps available, all are vetted by Apple whereas anyone can write Apps for Symbian. For example, background Apps are not allowed by Apple which means it can’t upload my current position to friends. Secondly, the camera is important to me; the N95 has become my main camera because the quality was good enough, and the iPhone’s 3MP camera with no flash would be a downgrade. Finally, it would be the first time I had ever been on an 18 month contract rather than 9 or 12 – something I object to.

Then I played with it. I’ve used one many times before, so there were few surprises. However what was more apparent now was the striking difference in the experience between Nokia’s best and the iPhone. My observations in that time:

  • iPhone 3G-S

    iPhone 3G-S

    It’s fast. Boy is it fast. Flicking between Apps pages, browsing the web, zooming – it feels as fast and smooth as my PC.

  • The screen. The capacitive touch screen isn’t just easier to use, and more functional as it supports multi-touch, it’s more tactile. It feels like you’re touching glass – you want to touch it.
  • The User Interface is polished, perfected, polished again and buffed. It is near perfection in its quality of design, thought, logic and implementation. The manual is just a couple of pages, and that’s because it needs little explanation.
  • Stuff just works. I set up my email account in seconds – and it just worked. No faffing.
  • App Store. While Nokia have had Apps for years and recently launched their answer to Apple’s App Store, Ovi, the iPhone takes choosing an App a pleasurable experience rather than a chore.
  • Quality Apps. The majority of useful iPhone Apps cost (whereas the majority of Symbian Apps are free), but on the whole they exude quality.

After quite some thinking, I made my choice. The iPhone 3GS is more expensive, but in a different league to the N97. It’s almost unkind to compare them; like pitching a Ferrari against an Audi. I could list many things that the N97 can do that the iPhone can’t, but the iPhone does everything else better.

In Part Two – What I like and dislike about the iPhones 3GS 1 month on, what it’s like coming from a hardenned Nokia user, and whether I wish I had chosen the N97.

6 Comments »

  • Bunker says:

    Are you a professional journalist? You write very well.

  • Alex Bowyer says:

    A very interesting read. I played with one myself and can definitely see the appeal. I think the biggest difference for me – as you observed – is that using the web really feels like the web, whereas on N95, even with Opera Mini, it is still somewhat tedious to navigate around multiple pages.

    I am very tempted to get an iPhone – especially as my N95 screen is now broken :( – unfortunately in Canada iPhones seem to be only available on a 3 year contract! Not so useful when I can’t guarantee I’ll be in the country then. So no iPhone for me.. sniff :-(

    Sounds like the N97 doesn’t have enough over the N95 to warrant switching – and I would miss the loss of SIP/VOIP calling too. Maybe I’ll have to wait and see what Nokia dream up next to compete.

    In the meantime, very much looking forward to reading about your experience of “the switch”!

  • Darren says:

    Nice – I like the Johnny Logan quote aswell

  • Very interesting.As a firm supporter of the low tech phone for many years I think the new iPhone is finally reaching the level of ease of use and functionality combined with not being a huge bulk in one’s pocket that I need to rejoin the rest of the human race.

    Carry on!

  • timdp says:

    A good read Deej, will look forward to part 2.

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